BLOG

CRM Software: Giving a Digital Edge to Procurement Processes

Jul 20, 2017

With procurement leaders diligently looking for ways to seamlessly bring together suppliers, stakeholders, and internal channels on a common platform – digital solutions have emerged as the best remedy to stay competitive in the procuring process. One such highly useful digital solution is the CRM software. Geared towards managing activities like identification of prospective sales leads, automation of the sales process, as well as enhancing vendor-customer relationships – the CRM software employs tools like data mining to enable strategic procurement of goods and services.

CRM software: Building and managing customer relationships

Customer engagement and customer management are the two critical aspects of every business. In fact, they act as major game changers and are often the main reason for the growth or decline of several businesses. This is why it is essential to a keep a constant track of customer behavior and make changes to your sales and marketing strategy accordingly.get in touch

By taking aspects such as customer data, customer interaction, contracts, and client & customer support into account – CRM software cuts down the customer response timelines and enhances the overall decision-making process. Also by providing an inclusive and real-time view of sales activities in a single dashboard, CRM provides enhanced sales intelligence to the procurement teams.

CRM software and digital edge to the procurement process

Buyers prefer suppliers who have moved ahead of spreadsheets, paper, and related manual processes to cloud-based solutions. With most CRM software being cloud-enabled, businesses find it easier to approve supplier contracts, take quick procurement decisions, and reach out to their client base in a prompt manner. The software being highly customized, industries like real estate, pharmaceuticals, education, travel & tourism, hospitality, healthcare, and IT find it easier to adopt CRM in their day-to-day activities.

Major names in the CRM software industry like Salesforce, have built their own unique internal solutions that allow buyers to gain a customized package depending on their industry-specific requirements. Such solutions not only make the entire work process easier but also adds value to the procurement process. Apart from quick turnarounds, CRM software provides real-time tracking of your campaigns, enables better compliance to policies, is cost-effective, and most of all very convenient to implement.

To know how CRM software can enhance your procurement process Get in Touch

Recent Blogs

Getting Down To Business

We are offering Free Trials to all our customers or prospects who have been impacted positively or negatively by Covid-19 and are looking to connect with prospect buyers immediately.

Contact us

COVID-19

Featured

Overview

Buyers

Diagnostic Test Kit

Additional Resources
Contact

A LOOK INTO THE FUTURE OF THE FOOD AND BEVERAGE INDUSTRY AFTER THE COVID-19 PANDEMIC

Identifying the Top 100 Coronavirus (COVID-19) Test Kit Manufacturers Across Regions

Sourcing and Procurement Market Intelligence Services

Products and Tools

Featured

Services Overview

Category Market Intelligence

Supply Market Analysis

Low-Cost/Best-Cost Country Sourcing

Benchmarking

Spend Analysis

Cost Modeling and Should-Cost Analysis

Total Cost of Ownership (TCO) Analysis

Supplier Risk Analysis

Supply Chain Risk Assessment

Supplier Sustainability Assessment

Commodity Price Forecasting

Category Management

Supplier Negotiations

Contract Management

Procurement Store

Purchase Ready-to-use Reports

SEinsightsTM

Our Robust Procurement Platform

BizVibeTM

Suppliers and Buyers Marketplace

SUPPLY MARKET ANALYSIS FOR A METAL MANUFACTURING COMPANY HELPS ACHIEVE ANNUAL SAVINGS OF $15 MILLION

Industries

Industries Overview

Automotive and Tire

Banking, Financial Services and Insurance

Biotechnology, Pharmaceutical and Life Sciences

Chemicals

Energy

Food and Beverage

Industrial and Manufacturing

ICT, Media and Entertainment

Mining, Metals and Minerals

Retail and CPG

Transportation

INCREASING LOCAL PROCUREMENT BY 28% FOR A COMPANY IN THE METALS AND MINING INDUSTRY – A CASE STUDY BY SPENDEDGE

Resources

Featured

Resources Overview

COVID-19 Resources

Blogs

Case Studies

Whitepapers

Webinars

Press Releases and Media Mentions

5 KEY CORONAVIRUS RISK ASSESSMENT STRATEGIES TO OVERCOME HEALTHCARE SUPPLY CHAIN CHALLENGES

IDENTIFYING STRATEGIC PURCHASING PRACTICES FOR A COMPANY IN THE US FOOD SERVICE INDUSTRY | SPENDEDGE’S LATEST SUCCESS STORY

Clients

Featured

Clients Overview

Who We Serve

Case Studies

SUPPLY CHAIN MANAGEMENT HELPS AN IMPORT AND EXPORT INDUSTRY CLIENT ENHANCE SUPPLY CHAIN VISIBILITY

REALIZING SAVINGS OF $15 MILLION IN PACKAGING SPEND FOR AN FMCG CLIENT – PACKAGING SOURCING STRATEGY

About Us

News

About SpendEdge
Why SpendEdge?
Vision, Mission and Values
Clients
Social Impact
Global Offices

Press Releases and Media Mentions

Upcoming Events & Webinars