Business Challenge: Lack of visibility of performance of key suppliers

One of our leading clients, a reputed automotive spare parts manufacturer was looking for a solution that could help them track their suppliers on a real-time basis and understand the risk levels associated with each supplier.

Situation: The client wanted to implement an early warning system that could help them foresee potential supplier specific risks

The automotive spare parts client had run into a few situations where they lacked visibility on the performance of suppliers, which led to supply chain disruption eventually resulting in issues with customer satisfaction. They wanted to implement an early warning system that could enable them foresee potential threats and implement appropriate mitigation strategies across the supply chain.

Approach: Built a web-based supplier risk assessment platform that provided on-going insights on key suppliers

We developed and implemented an on-going supplier risk monitoring solution that helped the category managers and buyers of the client to keep track of the activities of the supplier and foresee potential risks associated with them. The results were delivered through a web-based platform and hence the insights were made available for the stakeholders on a real-time basis. Risk alerts on suppliers were made available on a daily basis, allowing the client to stay updated on performance and risk levels for all critical suppliers.

Impact: Our web-based supplier risk assessment platform helped category managers stay on top of supplier stability and make timely decisions

The web-based platform provided easy access to real-time insights on critical suppliers, their current activities, impact of changing business and political landscape on the suppliers etc. The platform also provided alerts on the stability of suppliers and notifications on which suppliers are likely to face stability issues in the near future. The automotive spare parts client was able to effectively manage its supply base and avoided any potential supply chain disruption, thus ensuring customer satisfaction.