Industry Best Practices Benchmarking for a Leading Public Utility Services Company: A SpendEdge Case Study

Industry Best Practices Benchmarking for a Leading Public Utility Services Company: A SpendEdge Case Study

Engagement Overview: A leading public utility services provider wanted to increase customer satisfaction and diminish bad debt write-offs. To identify and benchmark the best practices, the energy industry client approached SpendEdge to devise a comprehensive approach that would help them identify and benchmark the industry best practices. A detailed quantitative analysis of various categories within […]

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