CASE STUDY

Making Better Purchase Decisions with Smart Procurement – Procurement Market Intelligence by SpendEdge

Mar 18, 2021

What is smart procurement?

Smart procurement has become increasingly prominent in the supply chain process, and companies are investing significant finances, time, and skilled labor in improving their processes and decisions. With the rapid evolution of digitization, new technologies, and the ability to collaborate, discuss, and determine factors across various departments, there has been significant change across supply chains. Smart procurement and digital procurement fall among the recent developments that have propelled the growth in importance and value of the supply chain management and chief procurement officers (CPOs). Smart procurement helps companies maintain efficient functioning, improve their ROI and time-to-market, build better communication, and reduce wastefulness. Being a combination of crucial lessons learned from previous procurement processes and incorporating modern systems, technologies, and ideas, smart procurement has significantly improved their supply chain. It also helps make better purchasing decisions, adopt developing trends, foster enhanced supplier relationships, and create high-quality products and services. Establishing and maintaining a resilient, strong, and efficient supply chain requires significant planning, strategic decision-making, and data-driven initiatives.

What is the relationship between procurement and purchasing?

Procurement oversees the strategic decision-making and processes, including identifying the company’s needs, evaluating vendors and suppliers, negotiating contracts, building, and managing supplier relationships, and developing strategies to reduce spending. While purchasing pertains to transactional processes such as raising and processing purchase orders, warehouse management, assessing quotes from suppliers, and organizing payments to vendors. Although seemingly separate systems, procurement, and purchasing are highly interlinked, and procurement processes’ efficiency can determine the efficacy and functionality of purchasing processes. Smart procurement can significantly benefit companies, improve their purchasing decisions by creating better procurement processes, and choosing ideal suppliers, resources, contracts, and cost-reduction efforts. Developing strong supplier partnerships, ensuring contract compliance, improving cycle times, and delivering better products can help companies overcome challenges with traditional procurement methods and initiate a robust supply chain.

What are the advantages of smart procurement? 

Automated and Agile Operations: Smart procurement and digital procurement have opened supply chains to significant and sustainable changes, such as introducing robotic process automation (RPA) and artificial intelligence (AI). Both RPA and AI have transformed procurement by making various repetitive processes automated and helping CPOs and supply chain managers by analyzing large volumes of data and improving operations. Companies can use these technologies to resolve invoicing issues, reduce human error, increase traceability and quality of purchasing and procurement processes. This benefit of smart procurement also helps companies focus effort and time on improving other departments, reduce human intervention for unnecessary tasks, and invest more workforce in proper decision-making while gaining more actionable insights from AI and data analysis.

Frictionless Collaboration: Maintaining a collaborative and communicative environment is essential to a supply chain’s smooth functioning. This is not limited to internal departments but also applies to supplier relationships and other external partnerships. Smart procurement, improved decision-making, and data-driven benefits help companies process and share data, increase focus on major issues, and drive problem-solving. This enables faster cycle times, lower probability of errors, and helps reduce costs or losses. With inter-departmental access to all relevant data and clarity regarding timelines, purchasing decisions, purchase orders, and the status of various processes, companies can avoid unnecessary confusion and foster frictionless collaboration along the supply chain.

Smarter Procurement: Improved technologies also help improve category management, implement better sourcing strategies, and accurately forecast demand-supply changes or potential risks and challenges. The large volume of data can also help companies develop improved and communicative relationships with suppliers, efficiently optimize processes, and reduce unnecessary costs by encouraging better purchase decisions. The evolution of software and platforms available to help CPOs and supply chain managers improve procurement, sourcing, management, and purchasing allows companies to exercise better negotiations and choose the ideal suppliers, subsequently enhancing their purchasing processes, needs, and deliverables. Embracing technology and digital procurement, using previous errors, and assessing situations with data-driven insights and actionable solutions propels companies toward unparalleled efficiency.

High Return on Investment: Smart procurement provides companies with the data, insights, decisions, and strategies to improve return on investment (ROI) significantly. It encourages improved supplier relationships through proper communication, beneficial contracts, strong negotiations, and better purchasing decisions. Robust supplier relationships can lead to fewer errors, delays, and delivery failures and cause a company’s vendors to ensure high-quality, fast cycles and proper contract compliance. Consequently, companies develop improved products, increase supply chain agility and efficiency, and improve customer satisfaction rates. Further, fair negotiations and compliant suppliers can lead to enhanced ROI and long-term partnerships. Utilizing data, efficiency, and communication to maintain supplier engagement, incentivize proper deliveries, fair contracts, and further cooperation can transform a business.

Curbs Wasteful Spending: Determining smart purchases from inefficient or harmful ones can be challenging for a single professional or a team. Smart procurement and technological advancements help gain insights from previous mistakes, modern software, and insights from data processed by AI to make the ideal decisions for a business and improve spend management. There is significant room to curb unnecessary expenses in the procurement process, and capitalizing on those opportunities requires strategic decision-making. Developing improved supplier relationships can lead to better contracts and strong negotiations, leading to enhanced products and delivery. Additionally, faster cycle times, focus on decision-making, and automation of various activities can reduce errors, increase profitability, improve customer satisfaction, and preemptively tackle risks or challenges that can cause future losses, efficiently reducing wasteful expenditure.

Success Story

SpendEdge helps companies embrace smart procurement, better their purchasing decisions, tackle supply chain challenges, and improve their overall performance. Recently, our experts helped a packaging industry client identify inefficiencies within their procurement, purchasing, and sourcing decisions and implement effective changes to tackle them. With smart procurement, new technologies, improved software, and a renewed collaborative work environment, the client successfully mitigated various organization challenges and shortcomings. Our solution helped the client improve profitability, diminish unnecessary costs, develop better supplier relationships, and address the issues causing significant delays and losses. SpendEdge also helped the company improve their implement improved purchasing decisions, target major and minor inefficiencies, and overcome the impact of previous challenges and failures along the supply chain.

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