Business Challenge: Lack of visibility into the performance of critical suppliers
A leading medical devices manufacturer was facing issues with real-time tracking and monitoring of the performance levels of its critical suppliers. They were majorly concerned about their suppliers from the APAC region and wanted to have clarity on their activities and possible risk associated.
Situation: The client wanted to establish a mechanism to track the performance and risk associated with its suppliers on a real-time basis
The client wanted to establish a mechanism that could provide them real-time insights and visibility on the activities and performance of their critical suppliers. They face facing challenges with tracking news on suppliers spread across the globe, especially the ones located in the APAC region.
Approach: We deployed a real-time risk tracking and monitoring mechanism to help category managers of the client stay updated on the supplier performances
We developed a portal based mechanism that allowed the category managers to access news, announcements, and performance of their critical suppliers on a real-time basis. We tracked information on both listed and private companies that eased the work of category managers significantly. We also tracked the financial performance of the suppliers on a regular basis and raised alerts in case of potential disruptions, hence enabling the category managers to devise mitigation strategies on time.
Impact: Client was able to gain real-time access and alerts on supplier performances and take timely decision
The client was able to gain detailed clarity on the on-going activities of its critical suppliers and stay updated on the potential risks associated with the key suppliers. By this, they were able to avoid any potential disruption in the supply chain, preserve profits and reduce any potential issues with customer satisfaction.