Category: ICT, media and entertainment Case studies

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Supply Chain Management Helps an Information Technology Services Provider Devise a Stable Supply Chain Operating Platform

Overview of the Information Technology Services Industry

The global IT (information technology) services industry includes services related to the application of technical and business expertise that enables organizations to create, optimize, manage, and access information and business processes. The information technology services industry’s scope includes product support services such as software and hardware maintenance and professional services such as IT consulting and integration services. request free proposalThe increasing global demand for systems, software, and services, as well as IT spending by governments, and banking and financial sectors are likely to spur the growth of the information technology services industry.

However, a few factors are expected to influence the growth of the information technology services industry. These factors include:

  • Planning and risk management: To stay efficient and effective across the information technology services industry, timely assessments are needed. These modifications are in response to changes in the market including global sourcing, new product launches, credit availability and the requirement to protect intellectual property. Moreover, these risks must be identified and quantified to control and mitigate.
  • Supplier relationship management: It is essential to create, comprehend and follow mutually agreed upon standards to better understand the current performance and opportunities for improvement. Moreover, having two different methods for communicating and measuring performance results in a waste of time and effort.

Many such factors are compelling information technology services industry firms to leverage the use of supply chain management solutions.

The Business Challenge and Journey

The client, a leading information technology services provider with business units spread across the globe was facing challenges in the overall supply chain visibility and performance measurement. Additionally, they had complex relationships with shipping lines and freight forwarders. The client also had a lack of unified procedures across product groups.

To help the client achieve a stable operating platform, the supply chain management specialists at SpendEdge developed a robust market research approach. The analysis included primary and secondary research coupled with qualitative and quantitative data collection methodology.

During the course of this engagement, the information technology services provider was able to devise an innovative, international supply chain with a stable operating platform. This helped them streamline operations, eliminate original bill of ladings, and the letters of credits. Additionally, the client selected carriers with reliable services and implemented carrier performance measurements.

Key questions answered in this supply chain management engagement

The Results

With the help of this supply chain management engagement, the client was able to implement a more sophisticated reporting tool for their sourcing and procurement processes. Additionally, the client was able to select carriers for major trade lanes based on three criterias: fast transit time, reliable service and reasonable price.

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IR33

SpendEdge’s Supply Chain Management Helps an ICT Client Reduce Transportation Costs By 15%

Overview of the ICT Industry

Information and communications technology (ICT) is a field that was created to integrate all forms of unified communications combined with the telecom capabilities. It also comprises of computers, thereby, involving all relevant aspects such as storage devices, audio-visual components, enterprise-grade software, middleware, and hardware.

Over the past few years, the global ICT market is mainly driven by the growing number of users of advanced technology and products in developed economies and the incorporation of innovative technologies that aim to enhance the level of connections and communications between individuals and corporates. However, a few factors are expected to influence the growth of the market, including:

  • Lack of knowledge: Many companies in the ICT space are not well equipped internally to support and nurture the practical use of ICT to benefit development. They just do not have the expertise, knowledge, or organizational capacity needed. The use of information technology is often seen as a thorny, problematic issue relating to back office and supply chain systems.
  • The pace of developments across the industry: It is relatively easy to utilize ICT to sustain and improve current organizational constructs and approaches, making useful but incremental progress. request free proposalHowever, it is difficult to conceive new ways of working with organizational constructs that are fundamentally different from the status quo and require a shift in terms of supply chain, strategy, competence, skills, and organizational structure.

Many such factors are compelling ICT industry players to leverage the use of robust supply chain management solutions.

The Business Challenge and Journey

The client, a leading player in the ICT industry with business operations spread across the globe, wanted to reduce costs and inefficiencies across business units with the growing inbound transportation network. Additionally, the client wanted to increase the overall visibility throughout the supply chain and establish accountability procedures and measures for suppliers and carriers.

To help the client reduce transportation costs and overcome all their predicaments, SpendEdge’s supply chain management experts developed a robust market research approach. The analysis included primary and secondary research coupled with qualitative and quantitative data collection methodology.

During the course of this supply chain management engagement, the ICT industry client gained real-time updates from every supply chain participant, thereby, enabling proactive resolution of supplier and carrier issues. Additionally, the client reduced their carrier base from 100 carriers to 20 within the first year. This helped them reduce their overall transportation costs by 15%.

Key questions answered in this supply chain management engagement

The Results

The supply chain management engagement helped the client reduce transportation costs, inventory and premium freight costs, and virtually eliminated assembly line shutdowns. Also, the delivery of damage-free parts increased by 20%. SpendEdge also provided the client, the ability to track, measure and rate the performance of all parties involved in the supply chain.

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Supply Chain Risk Assessment Helps a Media Buying Client Curtail Additional Supply Chain Costs

Category Overview

Lately, the media buying industry is under severe pressure to improve their process competence owing to the persistent pricing pressures and ever-increasing customer expectations. request free proposalAdditionally, the recent global economic slowdown has urged firms operating in the media buying industry to leverage the use of supply chain risk assessment studies to increase transparency in their supply chain activities. Supply chain risk assessment studies help firms gain a better flexibility into the current supply chain process; thereby, improving their business performance across platforms. Also, through a robust supply chain risk assessment, players operating in the media buying sector can gain real-time strategic insights on the flaws in the supply chain and devise effective strategies to stay on par with the competition.

A renowned player operating in the media buying industry approached SpendEdge to gain end-to-end visibility into the supply chain process. SpendEdge’s supply chain risk assessments also help firms streamline, automate, and integrate their supply chain governance.

The Procurement Pain Point and Insights Offered

A global media buying client was facing predicaments in identifying the potential bottlenecks in the supply chain, from the initial manufacturing stage to the distribution of the products and services. As a result, they wanted to formulate a supply chain risk management strategy to analyze the supply forecasts, trends and, profitability across the supply chain. Additionally, the client wanted to gain a deeper understanding of their current state of supply chain activities to gain a competitive edge over the peers.

With an aim to curtail the additional supply chain costs, the supply chain risk assessment experts at SpendEdge tailored an integrated research approach which included primary and secondary research methodologies coupled with quantitative and qualitative data collection procedures. The media buying industry client was able to develop a robust supply chain risk mitigation strategy to meet the procurement standards of the company with the help of the supply chain risk assessment solution offered by SpendEdge. Moreover, this solution aided the client in improving customer satisfaction.

Fundamental questions answered in this supply chain assessment engagement include

Media BuyingBusiness Outcome

The supply chain risk assessment solution helped the media buying client gain better visibility into their supply chain and accordingly devise effective measures to mitigate risks. This helped the client achieve operational excellence while meeting the customers’ requirements.

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IR19

Cost Benefit Analysis for A Telecom Industry Client

To view an updated and more comprehensive version of a similar engagement, read our latest article

Category Overview

Today, players telecom industry are trying to keep up with the intense competition levels by offering promising solutions that provide more efficient networks while compromising the costs.request free proposal This has led to many players in the telecom industry facing losses across geographies. As a result, leading firms in the telecom industry are devising cost benefit analysis studies to reduce expenditures and meet the rising demand for seamless networking capabilities among the consumers. Cost benefit analysis studies help telecom industry players to gain an in-depth understanding of the cost structure of their supply chain activities and devise superior negotiation strategies with suppliers.

Moreover, the cost benefit analysis solutions offered by SpendEdge, help firm in this industry space to gain a stronger foothold and achieve a superior competitive advantage.

The Procurement Pain Point and Insights Offered

A global telecom industry client was facing predicaments in gaining strategic insights into the negotiation levers adopted by suppliers to ensure low-cost raw material procurement. As a result, they wanted to identify the sourcing and procurement pricing elements and its influence on the overall cost. Moreover, the client wanted to formulate a robust, low-cost mix model to reduce their overall costs and formulate improved negotiation strategies with their current suppliers.

The cost benefit analysis experts at SpendEdge tailored a two-step research procedure which comprised of primary and secondary research methodologies coupled with qualitative and quantitative data collection techniques. During the course of this cost benefit analysis engagement, the telecom industry client was able to estimate the impact of each cost driver on the overall cost. The client was also able to predict the cost movements across all cost elements. The cost benefit analysis study also recommended the client with low-cost mix models to devise superior negotiation strategies with the suppliers and consequently cutting down on their overall cost across the supply chain.

Important questions answered in this cost benefit analysis study include

Telecom IndustryBusiness Outcome

The cost benefit analysis engagement helped the global telecom industry client to comprehend the cost structure across the supply chain. This helped them cut down their costs associated with the sourcing and procurement activities. The client was also recommended with insights on devising better negotiation strategies with their suppliers.

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To view an updated and more comprehensive version of a similar engagement:

read our latest article

 

IR14

Sourcing Analysis for A Telecom Services Provider

Category Overview

Lately, the telecom services industry is shifting toward a more service-oriented economy with the presence of several competitors offering reliable telecom services at a comparatively lower price.request free proposal Additionally, leading telecom services providers are improving their sourcing and procurement efficiencies to go on par with the customers’ preferences and the ongoing innovations. Moreover, players operating in the telecom services industry space have started adopting robust sourcing analysis solutions to streamline their sourcing and procurement processes across the supply chain and gain an edge over the peers in the industry.

To gain better visibility into the sourcing and procurement activities, a renowned telecom services provider approached SpendEdge. The sourcing analysis experts at SpendEdge help firms operating in this industry space to reduce the turnaround time for their procurement processes

The Procurement Pain Point and Insights Offered

A renowned telecom services provider was facing predicaments in increasing their efficiency of internal operations across the supply chain. As a result, they wanted to devise a flexible resource deployment model to improve their overall efficiency. Additionally, the client wanted to standardize and centralize their sourcing and procurement process to reduce the turnaround time.

To address the specific business requirements of the client, the sourcing analysis experts tailored a comprehensive research approach which included primary and secondary research methodology coupled with qualitative and quantitative data collection procedure. The sourcing analysis engagement helped the telecom services provider standardize and centralize their sourcing and procurement process, thereby, achieving significant cost savings across the supply chain. Additionally, the client was able to identify the low-cost and best-cost country locations for their sourcing and procurement activities.

Fundamental questions answered in this sourcing analysis engagement include

Telecom ServicesBusiness Outcome 

The sourcing analysis engagement the telecom services provider identify and implement tools and processes to identify and leverage opportunities for strategic sourcing. This significantly helped them reduce their inventory and maverick spends.

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IR2

Spend Analysis Solution Helps a Leading IT Services Provider Evaluate Their Marketing Spend

Category Overview

Over the past few years, the IT services industry has a disruption in their growth due to the relentless growth in technology. Moreover, the customers in the present-day scenario are well informed and have become more empowered, which has affected their behavior patterns while purchasing IT services and products. This has resulted in IT services firms offering better services and products while being cost-effective. In IT services industry space, spend analysis solutions help companies identify opportunities and deliver insights into the spend data to generate better ROI. These solutions also address concerns about the maverick spends and help manage supplier relationship efficiently.

To gain better visibility into the spending patterns, an IT services industry player approached SpendEdge. With years of expertise in offering a plethora of spend analysis solutions, Spend Edge helps firms in this industry make better and informed buying decisions.

The Procurement Pain Point and Insights Offered

A global IT services industry player was facing predicaments in assessing the key areas of spend and identifying the source of their maverick spends across the supply chain. request free proposalThey also wanted to gain insights into ways to reduce additional procurement costs and improve process efficiencies. Additionally, with the help of a robust spend analysis solution, the client wanted to make better-informed supplier and sourcing decisions.

The spend analysis specialists at SpendEdge tailored an integrated research methodology including qualitative and quantitative data collection methodologies to cater to the specific business requirement of the client.

During the course of this spend analysis engagement, the IT services industry client was able to scale up their operational efficiency which helped them reduce maverick spend and improve saving across the supply chain. The engagement also assisted the client to improve compliance and minimize sourcing and procurement cycle times.

Fundamental questions answered in this spend analysis study include

IT ServicesBusiness Outcome

This spend analysis engagement helped the IT services provider identify the areas for process improvement and cost reduction. The client also gained real-time insights into the firm’s procurement activities and expenditures. This helped them provide services at lower costs when compared to the competitors in the industry.

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Global-Interior-Design-Software-Market_T

Category Management Solutions Helps a Network Services Provider Implement Procurement Best Practices

Category Overview

Today, the challenges lie in staying updated with the fluctuating technological developments. Additionally, owing to the growth in innovations, firms operating in the network services space are seeking ways to offer affordable and reliable value-based services to meet the fluctuating preferences of the consumers. As a result, leading businesses in the network services space have started leveraging the use of category management solutions to offer quick and connected service to the consumers.

Moreover, the category management solutions offered by SpendEdge help players operating in the network services space to reduce maverick spends and formulate superior sourcing strategies across the supply chain. Furthermore, these solutions help network services clients decrease their overall inventory spending.

The Procurement Pain Point and Insights Offered

A global network services provider was facing predicaments in assessing the players, supply chain, and supplier diversity in the industry space. request free proposalAdditionally, they were facing difficulties in devising superior sourcing strategies with their suppliers across the supply chain and maintain a better relationship. As a result, they gauge the market dynamics, drivers, and niches influencing the growth of the industry. They also wanted to assess the suppliers pricing and cost structure and conduct a comprehensive price model analysis.

The category management experts at SpendEdge tailored a blended two-step research methodology, which comprised of primary and secondary research coupled with quantitative and qualitative data collection procedures to address the specific business requirements of the client.

This category management engagement helped the network services client increase their visibility into the market dynamics, drivers and niches influencing the growth of the industry. Additionally, with the help of a comprehensive SWOT analysis, the client was also able to devise superior sourcing strategies with their suppliers across the supply chain and maintain a better relationship with them.

Fundamental questions answered in this category management study include

Network ServicesBusiness Outcome

The category management study helped the network services provider enhance their decision making on the supplier selection. Also, the client was able to implement procurement best practices across the supply chain and gain a competitive edge over the peers operating in the industry space.

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IR27

ICT Industry Client Leverages Cost Benefit Analysis to Gauge the Cost Structure of Their Procurement Processes

Category Overview

Over the past few years, the rapid emergence of cloud computing technologies in several end-user industries including healthcare, consumer IT, and enterprises have contributed to the growth of the ICT industry. Also, these technological advancements and developments are forcing players in the ICT industry to offer more dynamic and robust solutions. request free proposalAdditionally, the significant progress in the field of wireless and mobile communication technology has created abundant growth opportunities for the ICT industry players.

However, according to the cost benefit analysis experts at SpendEdge, the increasing pressure to curtail administrative and management costs coupled with challenges in adequately planning and financing the use of development programs in the ICT industry is one of the principal reasons for the industry’s sluggish growth.

Consequently, to gauge the cost structure of their procurement processes across the supply chain and gain a stronger foothold, players operating in the ICT industry space have started adopting cost benefit analysis studies.

The Procurement Pain Point and Insights Offered

A global player in the ICT industry space was facing predicaments in identifying the procurement cost elements and its impact on the overall cost across the supply chain. As a result, the client wanted to gain strategic insights on the negotiation levers adopted by suppliers to ensure low-cost raw material procurement activities. Additionally, they wanted to devise a robust low-cost mix model to devise better negotiation strategies with their suppliers and cut down on the overall cost across the supply chain.

To address the client’s business issue, SpendEdge’s cost benefit analysis experts tailored a two-step research methodology, which involved primary and secondary research coupled with qualitative and quantitative data collection techniques.

This cost benefit analysis helped the ICT industry client gauge the impact of each cost driver on the overall cost and predicted the cost movements across the supply chain. Additionally, the client was able to reduce their maverick spends with the help of a robust low-cost mix model. This model also helped the client devise superior negotiation strategies with the suppliers.

Fundamental questions answered in this cost benefit analysis study include

ICT IndustryBusiness Outcome

The cost-benefit analysis engagement aided the ICT industry client in identifying the key cost elements and gained more profound insights into the cost structure of the procurement processes across the supply chain. This helped them gain a competitive edge over the peers operating in the industry.

To know more about our cost benefit analysis solutions

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IR19

Commodity Price Monitoring Solution Helps an ICT Industry Client Stay on Top of The Price Fluctuations and Improve Procurement Decision Making

Category Overview

Over the years, the ICT industry has become dynamic due to the rapid technological advancements and developments. Additionally, the growth of the ICT industry is driven by the rapid emergence of cloud computing technologies in several areas including consumer IT, healthcare, and enterprises. Also, significant developments in the field of mobile and wireless communication technology have created numerous growth opportunities for the ICT industry. However, according to SpendEdge’s commodity price monitoring experts, the significant challenge in adequately planning and financing the use of ICT in development programs and pressure to minimize management and administrative costs is one the primary reasons for the industry’s sluggish growth.

Consequently, to retain their foothold in this market space, ICT industry players have started adopting commodity price monitoring solutions. Moreover, SpendEdge’s commodity price monitoring solutions help clients to stay on top of the price fluctuations and improve procurement decision making.

The Procurement Pain Point and Insights Offered

A global player in the ICT industry wanted to assess the impact of sourcing raw material on the supply chain. Additionally, the client wanted to obtain a list of key suppliers and gain insights on the latest price trends and fluctuations in the market space to negotiate better contractual terms with their current suppliers and gain a competitive edge over their peers.request free proposal

SpendEdge’s commodity price monitoring experts followed an in-depth two-step research methodology, which included primary and secondary research coupled with qualitative and quantitative data collection procedures to address the client’s issue.

During the course of this commodity price monitoring engagement, the ICT industry client was able to monitor the price pressures and identify risks across the supply chain. The client was also able to compare their cost structure and products to that of their peers through a comprehensive competitive analysis. This helped the client gain a competitive advantage over their competitors and manage price risks of raw materials across the supply chain.

Fundamental questions answered in this commodity price monitoring study include

ICT IndustryBusiness Outcome

This commodity price monitoring engagement helped the ICT industry client stay on top of the price fluctuations and improve procurement decision making. Additionally, the client gained insights into the price forecasts for the upcoming months.

To know more about our commodity price monitoring solutions

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IR26

Commodity Price Monitoring Solution Helps a 3D Display Manufacturer to Stay on Top of the Price Fluctuations and Improve Procurement Decision Making

Category Overview

The global 3D display market is anticipated to grow significantly in the upcoming years due to the increase in adoption of 3D displays in various fields such as gaming, video, photography, education, defense, and engineering simulation. Additionally, consumer electronics manufacturers (CEMs) are trying to improve the user experience by enhancing product displays to deliver a true 3D content. However, according to the commodity price analysis experts at SpendEdge, the high cost of 3D displays and price fluctuations are expected to hamper the growth of the market.

Consequently, to retain their foothold in this market space, consumer electronics manufacturers across the globe have started opting for commodity price analysis studies to stay on top of the price fluctuations and improve procurement decision making.

The Procurement Pain Point and Insights Offered

A leading consumer electronics manufacturer wanted to gain insights on the latest price trends and fluctuations in the market space. Additionally, the client also wanted to obtain a list of key suppliers and negotiate better contractual term. Furthermore, they also wanted to gain a deeper understanding of the potential impact on the over costs of raw material sourcing.request free proposal

To cater to the specific category requirements of the client, the commodity price analysis experts at SpendEdge followed an in-depth two-step research methodology, which included primary and secondary research coupled with qualitative and quantitative data collection procedures to address the client’s issue. During the course of this commodity price analysis study, the consumer electronics manufacturing client was able to compare their products and cost structure to that of their peers through SpendEdge’s competitive analysis. Additionally, the client was able to monitor the commodity price pressures and identify emerging risks across the supply chain. This helped the client gain a competitive advantage over their competitors and negotiate better contractual terms with suppliers. Furthermore, this commodity price analysis study helped the client identify and manage price and supply risks to their raw materials.

Key questions answered in this commodity price analysis study include

price analysisBusiness Outcome

The price analysis study helped the consumer electronics manufacturing client gain price forecasts over the upcoming months. Additionally, the client also obtained recommendations to stay on top of the price fluctuations and improve procurement decision making across the supply chain.

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