Global Building Maintenance Services Category - Procurement Market Intelligence Report

  • Published: Jan 2019
  • Pages: 109
  • SKU: IRCMSTR10989-1
See more Facility Management reports

Want to know more about this procurement report?

You can get a FREE sample of any report on our site.

What’s in a sample report?
  • Price:
  • $ 2500
  • $ 1500

Key findings: Building maintenance services


This building maintenance services sourcing and procurement report acts as an all-inclusive guide to enable sourcing and procurement professionals to make smart purchasing decisions. This market intelligence report also analyzes the US supply market and the critical cost drivers that can help the buyers and suppliers to devise a cost-effective category management strategy.


The growing need to reduce in-house labor requirement and focus on the core business operations is compelling buyers from various industries to outsource non-core functions such as building maintenance to efficient third parties. This is accelerating the category spend momentum to a considerable extent. Companies in the building maintenance industry are also well-known for leveraging technologies such as IoT, BIM, machine learning, artificial intelligence, wearables technology, drones, and automated facility management software. This rapid technology adoption is a critical driving force for buyers who are outsourcing building maintenance functionalities to avail the technologies at their operation facilities without incurring the associated expenditure.

To know more about the year-over-year spend growth rate, download a free sample report.

Insights delivered


This building maintenance services sourcing and procurement report offers an analysis of the supply market trends and effective category pricing strategies to help buyers improve their procurement process and guide them in developing effective category management strategies. In this procurement market intelligence report, the category spend is analyzed from the perspective of the buyers and the suppliers.

Our portfolio of reports for the facility management category helps buyers understand:

  • Global and regional spend potential for building maintenance services for the period of 2017-2022
  • Identify the procurement best practices
  • Analyze the sustainability best practices
  • Assess the category pricing strategies

Analyze the global category spend for building maintenance services


The current economic growth and wide-spread industrialization are creating a huge requirement for commercial and industrial office spaces.  It has been observed that with every passing year, the commercial and industrial office space vacancy rates are declining. This is indicative of the fact that the market for building maintenance services will witness a high demand from these industrial sectors, which will spur the category spend growth rate during the forecast period.

For more information on the exact spend growth rate and yearly category spend, download a free sample.

This sourcing and procurement report offers coverage of:

  • Regional spend dynamism and factors impacting costs
  • Category hierarchy map
  • Supply chain margins
  • Buyer and the supplier ecosystem


Optimize category spend for building maintenance services


A cost-effective category procurement strategy is largely dependent on the negotiation strategies of buyers. On that note, category managers are advised to create benchmark studies to compare and comprehend labor rates of various services including inspection, cleaning, electrical maintenance, plumbing, and waste management, which comprise the building maintenance services. This will aid in creating efficient negotiation strategies to achieve better cost savings.

This market intelligence report also offers coverage of:

  • Procurement organization objectives
  • Supplier and the buyer KPIs
  • Major category enablers


Assess category spend for the US region


Office vacancy rates in the US are observing a stark decline against an increasing demand for industrial spaces from the e-commerce sector. Factors like changing consumer behavior and increasing spending power are creating opportunities for companies in the e-commerce sector, who are now occupying the vacant office spaces to build warehouses. The multi-family residential sector will also contribute towards the category demand in the US region in the years to come.

Additional information offered in this market intelligence report will help buyers analyze:

  • Margins of suppliers in the US
  • Category spend in the US
  • Price outlook and forecasts until 2023

Subscribe to our library of procurement reports.


Build strategies for effective supplier selection


Buyers from different industries have a specific set of maintenance requirements which make it necessary for buyers to assess the service providers capability to provide industry-specific solutions. This assessment can be done by examining the service providers previous partnerships with other companies in the same industry.

This sourcing and procurement report identifies the major costs incurred by suppliers and provides additional information on:

  • Suppliers positioning strategy
  • Supplier evaluation criteria
  • Supplier market ecosystem


Devise effective category management strategies for building maintenance services


In industries where systems suffer frequent shutdowns, category managers must engage with service providers who provide preventive maintenance services. Such services are functional in mitigating risks associated with unforeseen system shutdowns. This will reduce operational downtime and losses for companies.

Key insights offered in this market intelligence report will help the buyers identify:

  • Global and regional category risks
  • Strategic sourcing metrics
  • Market environment score


Determine the spend dynamics for key geographies


Stringent Environmental Health and Safety (EHS) policies prevailing in Europe and North America are compelling buyers to subscribe to the appropriate building maintenance services to pledge complete adherence to the regional regulations. Rapid urbanization coupled with rapid pace of industrialization in major economies in APAC will continue driving the requirements for building maintenance services in the region.

Key geographies analyzed in this market intelligence report include the following:

  • APAC
  • MEA
  • Europe
  • North America
  • South America

Information on the top building maintenance services providers and major risks faced while procuring building maintenance services are offered in this market intelligence report. Download a free sample to access the reports complete scope of coverage.

Key Features of Report

Supply Market Insights
Procurement Best Practices
Cost Saving Opportunities
Pricing Models
Negotiation Strategies
Category Risk Analysis
Key Supplier Analysis
Supplier Capability Matrix


Building Maintenance Services - Category Spend Analysis

According to procurement analysts, increase in outsourcing of building maintenance activities from large organizations to achieve cost savings and improve the quality of services is driving the growth of the global market of the building maintenance services.


Building Maintenance Services –  Procurement Best Practices

Buyers must engage with suppliers that have the capabilities to meet overall inspection, proactive, and reactive maintenance requirements. They must compare the capabilities of all suppliers such as service delivery, workforce capabilities, and key service offerings and engage with the most suitable ones.


Building Maintenance Services - Procurement Challenges

Based on the analysis in this report, one of the major procurement pain points experienced by the buyers is the difficulty in obtaining integrated service delivery options. SpendEdge’s procurement specialists predict that the buyers must engage with the local suppliers that partner with other building maintenance service providers.

Read More Read Less

This report can be personalized according to your needs. Contact us now!


PART 01: Executive Summary

PART 02: Market Insights

  • Global category spend
  • Category spend growth
  • Spend segmentation by region
  • Regional spend dynamics
  • Regional influence on global spend
  • Regional spend opportunity for suppliers

PART 03: Category Pricing Insights

  • Pricing outlook
  • Supplier cost structure
  • Outlook for input costs
  • Total cost of ownership analysis
  • Overview of pricing models
  • Comparison of pricing models
  • Supply chain margins
  • Cost drivers impacting pricing
  • Volume drivers impacting pricing

PART 04: Cost-Saving Opportunities

  • Supplier-side levers
  • Buyer-side levers
  • Quantifying cost-saving opportunities
  • Quantifying cost savings by negotiation strategies

PART 05: Best Practices

  • Innovation and success stories
  • Procurement excellence best practices
  • Procurement best practices
  • Sustainability practices

PART 06: Category Ecosystem

  • Market favorability index for suppliers
  • Competitiveness index for suppliers
  • Buyer power
  • Supplier power
  • Threat of new entrants
  • Threat of substitutes
  • Buyer ecosystem
  • Supplier ecosystem

PART 07: Category Management Strategy

  • Category management objectives
  • Supplier and buyer KPIs
  • Outsourcing category management activities
  • Risk management

PART 08: Category Management Enablers

  • Procurement organization
  • Category enablers

PART 09: Suppliers Selection

  • RFx essentials
  • Supplier selection criteria
  • Service level agreement
  • Incumbent supplier evaluation metrics

PART 10: Suppliers Under Coverage

  • Overview
  • Supplier positioning
  • Profile: Sodexo
  • Profile: Compass
  • Profile: CBRE
  • Profile: ISS
  • Profile: Cushman & Wakefield
  • Profile: ABM

PART 11: US Market Insights

  • Category spend in the US
  • Price outlook
  • Supplier cost structure in the US
  • Margins of suppliers in the US
  • Category cost drivers
  • Category volume drivers
  • Overview of best practices in the US
  • Procurement best practices in the US
  • US supply market overview
  • Supplier positioning for the US
  • Regional category risks

PART 12: Category Definition

  • Category hierarchy
  • Category scope
  • Category map

PART 13: Appendix

  • List of abbreviations
  • Key Notes
  • Global category spend (2018-2023)
  • Category spend growth (2018-2023)
  • Regional spend dynamics
  • Regional spend dynamics
  • Comparison of category maturity across regions
  • Regional spend opportunity for suppliers (2018-2023)
  • Category pricing dynamics
  • Supplier cost breakup
  • Input cost dynamics
  • Total cost of ownership model
  • Benefit comparison of pricing models
  • Pricing models – comparison matrix
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Cost-saving opportunities: Supply-side levers
  • Cost-saving opportunities: Demand-side levers
  • Cost-saving opportunity matrix
  • Negotiation grid
  • Innovation and success stories
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management metrics
  • Strategic sourcing and category management metrics
  • Technology-facilitated procurement metrics
  • Procurement best practices dashboard
  • Sustainability practices: Impact on the category
  • Sustainability best practices
  • Market environment score
  • Market competitiveness score
  • Buyer power score
  • Supplier power score
  • Ease of market entry score
  • Ease of substitution score
  • Buyer ecosystem: Outlook
  • Supplier ecosystem: Outlook
  • Ecosystem disruption threats
  • Key category management objectives
  • Supplier KPI dashboard: Importance for the category
  • Buyer KPI dashboard: Importance for the category
  • Category management enablers
  • Risk management matrix
  • Category enablers: Organization
  • Category enablers: Technology
  • RFx questions
  • Phase I RFI considerations
  • SLA terms
  • Supplier performance benchmarking criteria
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Sodexo – Key information dashboard
  • Compass – Key information dashboard
  • CBRE – Key information dashboard
  • ISS – Key information dashboard
  • Cushman & Wakefield – Key information dashboard
  • ABM – Key information dashboard
  • US category spend (2018-2023)
  • Category pricing dynamics
  • Supplier cost breakup
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management
  • Strategic sourcing and category management
  • Technology-facilitated procurement
  • Procurement best practices dashboard
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Risk management matrix
  • Category definition
  • Category nuances
  • Importance of category relative to other categories

Research Framework

SpendEdge presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.


Primary research

  • Procurement heads
  • Category managers
  • Sourcing consortium professionals
  • Industry experts and thought leaders
  • Procurement managers
  • Category heads of suppliers
  • Client account heads/managers
  • Client and industry consultants

Secondary research

  • Industry journals and reports
  • Periodicals and new articles
  • Category webinars
  • Internal categiry playbooks
  • Industry and government websites on regulations and compliance
  • Internal databases
  • Industry blogs/thought leader briefings


Subscription - SpendEdge Insights

Do you purchase multiple reports in a year? Explore our excititng subscription packages.