Global Document Management and Storage Services Category - Procurement Market Intelligence Report

  • Published: Jan 2019
  • Pages: 104
  • SKU: IRCMSTR11003-1
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Key findings: Document management and storage services

 

This document management and storage services procurement research report offers actionable information on the newest sourcing strategies, the supplier cost structure, the potential procurement challenges and ways to mitigate them. This report is also aimed at assisting purchasers in identifying cost-saving opportunities while procuring document management and storage services.

 

The market for document management and storage services is mainly driven by the organizational need to streamline their data and to leverage a standardized approach to store sensitive data securely. This growing requirement is leading to an increasing adoption rate of these category-related technologies like flash storage systems and erasure coding systems. This is resulting in a substantial increase in the category spend momentum. However, this market is extremely dynamic, and its performance is subject to the newer technological strides being made. This poses as one of the critical procurement challenges faced by buyers and suppliers whose failure to track the trends results in a failed procurement organization strategy. 

 

Read a free sample of this report to know the procurement challenges and some of the ways to address them. 

Insights delivered

 

Despite promises of growth across regions, increasing instances of the data security breach, lack of expert service providers, lack of proactive service during downtime are some of the factors which are repelling a majority of buyers from this category procurement. This market intelligence report has specifically addressed these critical procurement challenges which have helped some of the key players in this market. To help buyers procure document management and storage services at cost-effective rates, an analysis of the pricing outlook and supplier cost structure are offered in this report as well. 

Insights offered in this document management and storage services sourcing and procurement report will help the buyers understand:

  • Global spend potential for a period of 2018-2023
  • Supplier cost breakup
  • Supply market ecosystem
  • Supply chain margins and key cost drivers

Analyze the global category spend for document management and storage services

 

Data privacy poses as one of the chief concerns in end-user industries such as healthcare and chemical which is driving the buyers to adopt the data protection as a service, which is a sub-segment of the category. This is exerting maximum impetus to the category spend growth rate. To widen the services portfolio, service providers are implementing cloud-based data storage services which will also serve as a significant growth driver during the forecast period. To know the category spend growth potential across the significant markets across the globe, download a free sample copy.

This document management and storage services sourcing and procurement report offers coverage of:

  • Regional and global spend opportunities
  • Spend dynamics on a global and regional level
  • Category spend and spend growth potential

 

Optimize category spend for document management and storage services

 

Data security threat poses as one of the critical procurement challenges in this market. Instances of data security breaches are observed across organizations that result in loss of critical business information despite engaging robust digital document systems. Buyers must seek to team with service providers that offer tape vaulting services offsite that help secure critical business information.

This market intelligence report on document management and storage services also offers coverage of:

  • Cost-saving opportunities
  • Supply chain margins
  • Technology-facilitated procurement metrics
  • Supply market competitiveness and factors influencing buyer power

 

Assess category spend for the US region

 

Prevalence of stringent data privacy laws in the US is driving the demand for data protection service, a sub-segment of the category in the region. Service providers' expertise in hybrid cloud storage options and versatile digital document systems will also facilitate the category adoption rate in the US. However, the expense to procure a skilled workforce and the increasing compliance costs are apprehended to affect the category growth in this region.

Additional information offered in this document management and storage services sourcing and procurement report will help buyers analyze:

  • Category spend in the US
  • Supplier cost structure in the US               
  • Margins of suppliers and category cost drivers

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Build strategies for effective supplier selection

 

As data security breach is the biggest challenge in the category management process, buyers must give paramount importance to the storage facility infrastructure of the service providers. Following are the parameters that buyers must consider while assessing service providers:

  • Installation of fire suppression systems
  • Availability of climate control systems
  • Implementation of natural disaster contingencies
  • Adoption of electronic indexing and inventory systems for easy document search and retrieval

This document management and storage services sourcing and procurement report identifies the significant costs incurred by suppliers and provides additional information on:

  • Key supplier selection criteria
  • Service level agreements and US supplier market ecosystem
  • Total cost of ownership and category risks

 

Devise effective category management strategies for document management and storage services

 

In a market that is subject to the varying regulatory nuances, it is imperative for category managers to ensure that the service providers are adhering to laws such as BCBS 239, Sarbanes-Oxley Act, FACTA, and HIPAA to attain high-performance quality. 

Key insights offered in this market intelligence report on document management and storage services will help the buyers identify:

  • Category risks and strategies to mitigate them
  • Major supplier and buyer KPIs
  • Threat of new substitues and availability of new suppliers

 

Design strategies based on regional spend data

 

Factors like stringent data privacy laws, such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, and increasing adoption of IoT are driving the demand for data protection services, a sub-segment of the category, in North America. Availability of a large pool of document management and storage service providers and greater category adoption rate will pave the way for a faster category growth in North America. The growing demand for document management from the healthcare sector and focus on upgrading the existing systems at buyers facilities will propel the category spend momentum in APAC. The implementation of the Europe General Data Protection Regulation (GDPR) that states procedures for management and storage of records and provides guidelines on document destruction will compel buyers to invest more on the document management and storage services in Europe.

To estimate the regional spend potential, this document management and storage services procurement research report considers geographies such as:

  • APAC
  • MEA
  • Europe
  • North America
  • South America

Information on the top document management and storage services providers and major risks faced while procuring document management and storage services is offered in this market intelligence report. Download a free sample to access the reports complete scope of coverage.

Key Features of this Procurement Research Report

Supply Market Insights
Procurement Best Practices
Cost Saving Opportunities
Pricing Models
Negotiation Strategies
Category Risk Analysis
Key Supplier Analysis
Supplier Capability Matrix
 

 

Document Management and Storage Services - Category Spend Analysis

 

According to our new document management and storage services sourcing and procurement report, one of the key growth contributors for the global document management and storage services market is the increasing adoption of information governance systems. Information governance is gaining tremendous importance as organizations are using it as a strategic tool to quantify and categorize data. The growth of digital technology has led to information management in electronic forms that offer capabilities such as accessibility, secure access configuration, and social media integration.

 

Document Management and Storage Services – Procurement Best Practices

Buyers should engage with service providers that offer end-to-end services for the document lifecycle. These services handle the process from creation to secure destruction and ensure visibility over the lifecycle, easy maintenance of audit trails, and quick retrieval of documents when required.

 

Document Management and Storage Services - Procurement Challenges

Based on the analysis in this document management and storage services sourcing and procurement report, a major procurement pain point experienced by the buyers is the difficulty in managing unstructured data. This procurement market analysis report predicts that that buyers must engage with service providers who design tools for effective analysis, extraction, and storage and use big data analytics.

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PART 01: Executive Summary

PART 02: Market Insights

  • Global category spend
  • Category spend growth
  • Spend segmentation by region
  • Regional spend dynamics
  • Regional influence on global spend
  • Regional spend opportunity for suppliers

PART 03: Category Pricing Insights

  • Pricing outlook
  • Supplier cost structure
  • Outlook for input costs
  • Total cost of ownership analysis
  • Overview of pricing models
  • Comparison of pricing models
  • Supply chain margins
  • Cost drivers impacting pricing
  • Volume drivers impacting pricing

PART 04: Cost-Saving Opportunities

  • Supplier-side levers
  • Buyer-side levers
  • Quantifying cost-saving opportunities
  • Quantifying cost savings by negotiation strategies

PART 05: Best Practices

  • Innovation and success stories
  • Procurement excellence best practices
  • Procurement best practices
  • Sustainability practices

PART 06: Category Ecosystem

  • Market favorability index for suppliers
  • Competitiveness index for suppliers
  • Buyer power
  • Supplier power
  • Threat of new entrants
  • Threat of substitutes
  • Buyer ecosystem
  • Supplier ecosystem

PART 07: Category Management Strategy

  • Category management objectives
  • Supplier and buyer KPIs
  • Outsourcing category management activities
  • Risk management

PART 08: Category Management Enablers

  • Procurement organization
  • Category enablers

PART 09: Suppliers Selection

  • RFx Essentials
  • Supplier selection criteria
  • Service Level Agreement
  • Incumbent supplier evaluation metrics

PART 10: Suppliers Under Coverage

  • Overview
  • Supplier positioning
  • Profile: Restore Document Management
  • Profile: Cintas
  • Profile: Access
  • Profile: ARC
  • Profile: Iron Mountain
  • Profile: Carbonite

PART 11: US Market Insights

  • Category spend in the US
  • Price outlook
  • Supplier cost structure in the US
  • Margins of suppliers in the US
  • Category cost drivers
  • Category volume drivers
  • Overview of best practices in the US
  • Procurement best practices in the US
  • US supply market overview
  • Supplier positioning for the US
  • Regional category risks

PART 12: Category Definition

  • Category hierarchy
  • Category scope
  • Category map

PART 13: Appendix

  • List of abbreviations
  • Key notes
  • Global category spend (2018-2023)
  • Category spend growth (2018-2023)
  • Regional spend dynamics
  • Regional spend dynamics
  • Comparison of category maturity across regions
  • Regional spend opportunity for suppliers (2018-2023)
  • Category pricing dynamics
  • Supplier cost breakup
  • Input cost dynamics
  • Total cost of ownership model
  • Benefit comparison of pricing models
  • Pricing models – comparison matrix
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Cost-saving opportunities: Supply-side levers
  • Cost-saving opportunities: Demand-side levers
  • Cost-saving opportunity matrix
  • Negotiation grid
  • Innovation and success stories
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management metrics
  • Strategic sourcing and category management metrics
  • Technology-facilitated procurement metrics
  • Procurement best practices dashboard
  • Sustainability practices: Impact on the category
  • Sustainability best practices
  • Market environment score
  • Market competitiveness score
  • Buyer power score
  • Supplier power score
  • Ease of market entry score
  • Ease of substitution score
  • Buyer ecosystem: Outlook
  • Supplier ecosystem: Outlook
  • Ecosystem disruption threats
  • Key category management objectives
  • Supplier KPI dashboard: Importance for the category
  • Buyer KPI dashboard: Importance for the category
  • Category management enablers
  • Risk management matrix
  • Category enablers: Procurement model
  • Category enablers: Technology
  • RFx questions
  • Phase I RFI considerations
  • SLA terms
  • Supplier performance benchmarking criteria
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Restore Document Management – Key information dashboard
  • Cintas – Key information dashboard
  • Access – Key information dashboard
  • ARC – Key information dashboard
  • Iron Mountain – Key information dashboard
  • Carbonite – Key information dashboard
  • US category spend (2018-2023)
  • Category pricing dynamics
  • Supplier cost breakup
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management
  • Strategic sourcing and category management
  • Technology-facilitated procurement
  • Procurement best practices dashboard
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Risk management matrix
  • Category definition
  • Category nuances
  • Importance of category relative to other categories

Research Framework

SpendEdge presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

INFORMATION SOURCES

Primary research

  • Procurement heads
  • Category managers
  • Sourcing consortium professionals
  • Industry experts and thought leaders
  • Procurement managers
  • Category heads of suppliers
  • Client account heads/managers
  • Client and industry consultants

Secondary research

  • Industry journals and reports
  • Periodicals and new articles
  • Category webinars
  • Internal categiry playbooks
  • Industry and government websites on regulations and compliance
  • Internal databases
  • Industry blogs/thought leader briefings

DATA ANALYSIS

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