ENABLING SMART PROCUREMENT

  • Published in: Aug 2017
  • Pages: 91
  • SKU: IRCMSTR14628

Global Unified Communications Category - Procurement Market Intelligence Report

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SpendEdge’s procurement research report on the unified communications market is an all-inclusive guide enabling sourcing and procurement leaders to make smart purchasing decisions. This report provides a strategic analysis of the supply markets, factors influencing procurement decisions, procurement best practices, pricing models, supplier landscape and an analysis of the supplier capability matrix.

Key Features of Report

 

Supply Market Insights
Procurement Best Practices
Cost Saving Opportunities
Pricing Models
Negotiation Strategies
Category Risk Analysis
Key Supplier Analysis
Supplier Capability Matrix

 

Unified Communications - Category Spend Analysis

According to procurement analysts at SpendEdge, the need to optimize business processes is a key growth driver for the unified communications (UC) market. Buyers are implementing UC tools to optimize business processes. These tools assist buyers in streamlining the business process in the enterprise sector, which in turn helps to increase operational efficiency and productivity across the value chain. With the rapid business expansion, the workforce of an organization is also expanding across regions. This increases the need to deploy UC tools, such as tablets, mobile phones, web, portals, and video, to ensure collaboration in communication within the workforce. UC solutions mitigate bottleneck issues related to the production, ordering, and service delivery while delivering real-time communication services for critical business operations.

Unified Communications - Procurement Best Practices

Category managers must adopt effective procurement practices to gain better control over suppliers, irrespective of the prevailing market conditions. This can help them manage expenses better and procure effective software and tools.

One of the best procurement practices is to partner with suppliers that that incorporate real-time monitoring tools that are capable of identifying voice and data threats through VoIP. It is crucial to identify and understand threats that are severe and frequent as the potential damage to the organization is large and would impact the enterprise severely.

Unified Communications - Procurement Challenges

This procurement intelligence report on the unified communications market highlights some of the challenges faced by sourcing experts such as estimating UC costs and regulations related to storage of data.

A key procurement pain point experienced by buyers is the difficulty faced while conducting business process re-engineering prior UC implementation. Business process re-engineering analyzes and restructures the existing businesses processes that enable identification and elimination of non-value adding activities. This helps buyers to estimate the cost of restructuring and the ability of the existing infrastructure to integrate with UC software solutions. Buyers find it difficult to exploit organizations capabilities, which causes issues in terms of understanding organizations’ structure, culture, and existing IT resources. Furthermore, if buyers face issues in comprehending the organizational culture (such as employee’s resistance to adopt new technologies), it may lead to disruption in routine work due to problems in restructuring.

SpendEdge also offers customization of this report to meet your exact requirements. Please contact us at enquiry@spendedge.com

Are you an Enterprise User? Try our annual subscription services offering unlimited access to SpendEdge reports. Click here to register for trial/demo.  

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Key Features of Report

 

Supply Market Insights
Procurement Best Practices
Cost Saving Opportunities
Pricing Models
Negotiation Strategies
Category Risk Analysis
Key Supplier Analysis
Supplier Capability Matrix

 

Unified Communications - Category Spend Analysis

According to procurement analysts at SpendEdge, the need to optimize business processes is a key growth driver for the unified communications (UC) market. Buyers are implementing UC tools to optimize business processes. These tools assist buyers in streamlining the business process in the enterprise sector, which in turn helps to increase operational efficiency and productivity across the value chain. With the rapid business expansion, the workforce of an organization is also expanding across regions. This increases the need to deploy UC tools, such as tablets, mobile phones, web, portals, and video, to ensure collaboration in communication within the workforce. UC solutions mitigate bottleneck issues related to the production, ordering, and service delivery while delivering real-time communication services for critical business operations.

Unified Communications - Procurement Best Practices

Category managers must adopt effective procurement practices to gain better control over suppliers, irrespective of the prevailing market conditions. This can help them manage expenses better and procure effective software and tools.

One of the best procurement practices is to partner with suppliers that that incorporate real-time monitoring tools that are capable of identifying voice and data threats through VoIP. It is crucial to identify and understand threats that are severe and frequent as the potential damage to the organization is large and would impact the enterprise severely.

Unified Communications - Procurement Challenges

This procurement intelligence report on the unified communications market highlights some of the challenges faced by sourcing experts such as estimating UC costs and regulations related to storage of data.

A key procurement pain point experienced by buyers is the difficulty faced while conducting business process re-engineering prior UC implementation. Business process re-engineering analyzes and restructures the existing businesses processes that enable identification and elimination of non-value adding activities. This helps buyers to estimate the cost of restructuring and the ability of the existing infrastructure to integrate with UC software solutions. Buyers find it difficult to exploit organizations capabilities, which causes issues in terms of understanding organizations’ structure, culture, and existing IT resources. Furthermore, if buyers face issues in comprehending the organizational culture (such as employee’s resistance to adopt new technologies), it may lead to disruption in routine work due to problems in restructuring.

SpendEdge also offers customization of this report to meet your exact requirements. Please contact us at enquiry@spendedge.com

Are you an Enterprise User? Try our annual subscription services offering unlimited access to SpendEdge reports. Click here to register for trial/demo.  

Table of Contents

PART 1: SUMMARY

  • Research Objectives and Methodology         
  • Category Definition

PART 2: CATEGORY AT A GLANCE            

  • Market Overview    
  • Preferred Procurement Models and Major Service Providers
  • Cost-saving Opportunities   
  • Major Category Requirements          
  • Major Procurement Pain Points        

PART 3: MARKET INSIGHTS        

  • Category Spend Analysis      
  • Key Market Developments 
  • Key Category Growth Drivers             
  • Major Category Growth Constraints
  • Procurement Best Practices
  • History of Innovation            
  • Key Current Technological Innovations          
  • Major Regulatory Frameworks          
  • Strategic Sustainability Practices       
  • SWOT Analysis         
  • PESTLE Analysis        

PART 4: SUPPLY MARKET INSIGHTS        

  • Supplier Operational Capability Matrix           
  • Supplier Functional Capability Matrix             
  • Key Clients 
  • Supplier Cost Breakup           
  • Supplier Positioning Matrix 
  • Supplier Selection Criteria   

PART 5: PRICING INSIGHTS         

  • Pricing Models Snapshot     
  • Pricing Models – Pros and Cons        
  • Indicative Pricing     
  • Category Negotiation Strategies       

PART 6: CATEGORY ESSENTIALS

  • SLA Terms  
  • Supplier Evaluation Criteria 
  • Category Risk Analysis           
  • Category Sourcing Evolution Matrix

PART 7: TOP FIVE SUPPLIERS    

  • Microsoft    
  • Cisco    
  • IBM    
  • Verizon    
  • NEC 

PART 8: APPENDIX         

  • Glossary
  • About Us     
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Table of Contents

PART 1: SUMMARY

  • Research Objectives and Methodology         
  • Category Definition

PART 2: CATEGORY AT A GLANCE            

  • Market Overview    
  • Preferred Procurement Models and Major Service Providers
  • Cost-saving Opportunities   
  • Major Category Requirements          
  • Major Procurement Pain Points        

PART 3: MARKET INSIGHTS        

  • Category Spend Analysis      
  • Key Market Developments 
  • Key Category Growth Drivers             
  • Major Category Growth Constraints
  • Procurement Best Practices
  • History of Innovation            
  • Key Current Technological Innovations          
  • Major Regulatory Frameworks          
  • Strategic Sustainability Practices       
  • SWOT Analysis         
  • PESTLE Analysis        

PART 4: SUPPLY MARKET INSIGHTS        

  • Supplier Operational Capability Matrix           
  • Supplier Functional Capability Matrix             
  • Key Clients 
  • Supplier Cost Breakup           
  • Supplier Positioning Matrix 
  • Supplier Selection Criteria   

PART 5: PRICING INSIGHTS         

  • Pricing Models Snapshot     
  • Pricing Models – Pros and Cons        
  • Indicative Pricing     
  • Category Negotiation Strategies       

PART 6: CATEGORY ESSENTIALS

  • SLA Terms  
  • Supplier Evaluation Criteria 
  • Category Risk Analysis           
  • Category Sourcing Evolution Matrix

PART 7: TOP FIVE SUPPLIERS    

  • Microsoft    
  • Cisco    
  • IBM    
  • Verizon    
  • NEC 

PART 8: APPENDIX         

  • Glossary
  • About Us     

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