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Top Trends in Management Software – ERP, CRM, and Business Intelligence

Sep 5, 2017

Globally, business processes are growing more complex due to the involvement of multiple stakeholders, regulatory compliance, and voluminous transactions. The growing complexity has paved the way for management software to simplify things and process complex transactions. Today, all top organizations use management software to carry out their daily activities, including strategic operations. The advent of machine learning, complex algorithms, and brute computing power has introduced a systematic and logical approach to business decision making. Organizations are increasingly adopting ERP systems, CRM software, and business intelligence software to maximize its ROI. Here are some of the recent trends influencing the growth of the markets globally:

Trends in ERP Management Software MarketERP

  • Majority of the users are opting for cloud platform instead of on-premise based ERP. Organizations are favoring cloud-enabled ERP due to their lower initial investment requirement, infrastructure requirement, and implementation time requirement
  • The large business organizations predominantly use ERP systems. But with the advent of cloud based ERP systems and SaaS ERP software, SME’s are also increasingly adopting ERP management software
  • Developers are designing the ERP system interface much like social media to facilitate the ease of use

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Trends in CRM Software MarketCRM

  • Similar to the ERP software market, the CRM software market is also shifting towards cloud platform due to high agility and low costs. The report on CRM software market states that 40-45% of the CRM software solutions used in 2016 are cloud based
  • Customer relationship management software suppliers are gathering complaints, feedbacks, and insights from social media to assist the CRM software since it serves as an excellent platform to handle and resolve customer issues and complaints
  • The use of mobile CRM is on the rise as it assists the sales team to manage business contacts, client, and contracts. The report on CRM software market states that mobile CRM application can increase revenue by 40-42% per salesperson

Request Free SampleTrends in Business Intelligence MarketBusiness Intelligence

  • Suppliers are turning their attention towards developing self-service BI tools that allow business users to access and analyze complex data sets without requiring advanced analytical skills. Self-service BI tools are designed to incorporate agility and flexibility in business decisions
  • The business intelligence market has been emphasizing on advanced visualizations tools as large data sets and statistics are not easily comprehensible to all. Since businesses generate large volumes of data, the need for visualization tool is on the rise
  • Organizations are demanding mobile business intelligence tools to enhance mobility and equip relevant personnel with required The need for mobile BI is also driven by the importance of efficient real-time decision-making

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