Resources Retail CPG and Packaging

Understanding the Procure-to-Pay Workflow: Functionalities and Benefits

By: George Mathew

Key takeaways

  • Procure to Pay (P2P) encompasses procurement, purchase requisition, order creation, receipt, invoice reconciliation, and payment, ensuring efficient procurement and vendor payment management.
  • Effective P2P workflows enhance cost control, transparency, and vendor relationships, leading to increased efficiency, stronger supplier relationships, fraud protection, and enhanced cost savings.
  • The Procure-to-Pay process involves determining requirements, creating purchase requisitions, approval processes, placing purchase orders, goods receipt, assessing supplier performance, invoice approval, and making payments to vendors.
  • SpendEdge offers solutions for identifying best suppliers, industry best practices, supplier KPIs and SLAs, category updates, and addressing common challenges in the P2P cycle, ultimately helping businesses streamline their procurement processes and achieve their goals.

Procure to Pay (P2P) is a streamlined process encompassing procurement, purchase requisition, order creation, receipt, invoice reconciliation, and payment, ensuring efficient procurement and vendor payment management. The procure-to-pay process involves several stages to efficiently manage procurement and vendor payments. It typically begins with identifying the need for goods or services followed by selecting goods. Then a purchase order (PO) is generated, specifying quantities, prices, and delivery terms. Upon receiving the goods or services, the receiving department verifies the order’s accuracy and condition. Subsequently, an invoice is matched with the purchase order and receipt, followed by reconciliation and approval. Finally, payment is processed, often involving various payment methods like checks, electronic transfers, or credit cards. Effective P2P workflows enhance cost control, transparency, and vendor relationships.

Benefits of an efficient procure-to-pay process

Creation of strong supplier relationships:

Establishing robust supplier relationships throughout the Procure-to-Pay (P2P) process offers numerous advantages. Firstly, it promotes trust and collaboration, allowing for better negotiation of terms and pricing, which can lead to cost savings. Secondly, suppliers are more likely to prioritize your orders, ensuring timely delivery of high-quality goods and services. Furthermore, in times of need or unforeseen challenges, strong supplier relationships can lead to flexibility and prioritization of your business, preventing disruptions. Additionally, suppliers may share industry insights and innovations, enhancing your competitiveness. Ultimately, maintaining strong supplier relationships across the P2P cycle fosters a win-win scenario, where both parties benefit from efficiency, reliability, and mutual growth.

Increased efficiency and enhanced visibility of supply chains:

Having robust internal controls and end-to-end visibility across the Procure-to-Pay (P2P) cycle provides organizations with a comprehensive view of their cash flow and financial obligations. By meticulously documenting all transactions, monitoring and tracking become simplified, enhancing financial oversight. Moreover, the data collected unveils potential areas for optimization, enabling organizations to streamline processes, reduce costs, and make informed decisions to improve their financial health and operational efficiency. Effective internal control measures and complete transparency throughout the entire Procure-to-Pay (P2P) cycle empower organizations with a profound understanding of their cash flow dynamics and financial commitments.

Protection against fraud:

Building strong business relationships is undoubtedly beneficial, but it can also create opportunities for unethical behavior, such as fraud. A robust procure-to-pay system that incorporates rigorous invoice matching and multiple review checkpoints can help prevent such misconduct. It can safeguard against practices such as awarding contracts to unqualified vendors with personal connections to buyers or purchasing items without adhering to agreed-upon prices. Furthermore, a well-structured procure-to-pay system can establish a clear audit trail, enhancing transparency and accountability, and reducing the likelihood of fraudulent activities that could tarnish reputation and legal compliance.

Enhanced cost savings:

Cost savings derived from an efficient Procure-to-Pay (P2P) workflow are pivotal for businesses. By streamlining processes, negotiating favorable terms with suppliers, and optimizing procurement strategies, organizations can significantly reduce operational expenses. P2P workflows enhance spend visibility, enabling better decision-making regarding budget allocation and resource utilization. Early payment discounts and improved supplier relationships can further drive down costs. Moreover, automation and digitization within the P2P cycle reduce manual errors, prevent overpayments, and enhance compliance, minimizing financial leakages. Overall, a well-executed P2P workflow not only improves financial health but also ensures that resources are utilized judiciously, allowing companies to invest in growth and innovation.

Procure to pay process: Explore the components

Determine your requirements

The initial phase of the procure-to-pay process involves identifying and defining the business needs in collaboration with the cross-functional stakeholders. Once the requirements have been identified, the procurement team prepares preliminary specifications for goods or products, terms of reference (TOR) for services, and statements of work (SOW).

A formal purchase requisition is created

When the specifications, terms of reference, or statement of work are finalized, a formal purchase requisition is created. The requester must verify that all necessary administrative criteria have been met before submitting the completed purchase requisition form. Purchase requisitions can be created for any type of procurement, ranging from ordinary purchases to subcontracts and consignments.

Purchase requisition approval

Department heads and procurement officials are responsible for evaluating purchase requisitions that have been submitted. After reviewing the requirements, checking the available budget, and authenticating the buy request form, approvers can either approve or reject the requisition. If any information is missing, the purchase requisition will be returned to the originator for correction and resubmission.

Placing a purchase order:

If goods/products are unmanaged, one-time unique purchases or low-value commodities, a spot buy is performed. Otherwise, purchase orders are created from approved purchase requisitions.

Purchase order approval

Purchase orders are subject to an approval process to ensure their legitimacy and accuracy. Once approved, the purchase orders are sent to vendors for processing. Vendors can then either approve, reject, or initiate a negotiation after reviewing the purchase order. It is important to note that an approved purchase order signifies a legally binding contract.

Goods receipt

After the vendor delivers the promised goods or services, the buyer inspects them to ensure they meet the contract requirements. Based on the specifications of the purchasing contract or purchase order, the receipt of the goods is authorized or denied.

Assessing supplier performance

The supplier’s performance is evaluated based on the data obtained from the previous step. Various factors like quality, on-time delivery, service, contract compliance, responsiveness, and Total Cost of Ownership are considered. If any non-performance is observed, it is recorded in existing rosters and information systems for future reference.

Approval of the invoice:

After a goods receipt is approved, a three-way matching process is conducted between the purchase order, vendor invoice, and the goods receipt. If all three documents match up without any discrepancies, the invoice is approved and sent to the finance team for payment processing. However, if any inaccuracies are found during the matching process, the invoice is rejected and sent back to the vendor with an explanation for the rejection.

Make a payment to the vendor

The finance team will make payments according to the terms of the contract after accepting an invoice. Any modifications to the contract or evaluations of financial security will be taken into account. There are five types of payments made to a supplier: advance, partial, progress or instalment, final, and holdback/retention payments. In the procure-to-pay process, several best practices should be followed.

How SpendEdge can help with warehouse automation initiatives

How SpendEdge can help companies with the procure-to-pay process

Supplier intelligence to identify best suppliers:

Our rigorous vendor evaluation process identifies P2P software providers with exceptional capabilities, innovations, and a proven track record. We assess their track record, technological advancements, integration capabilities, and client feedback to pinpoint the best-fit solutions. Our meticulous vendor evaluation process ensures we identify procure-to-pay software providers with exceptional capabilities, innovations, and a proven track record. We assess technological advancements, integration capabilities, and client feedback to pinpoint the best-fit solutions.

Identify industry best practices:

By leveraging our extensive industry knowledge, we delve into best practices adopted by peers in your specific sector. This includes insights into P2P processes, tools, and industry-specific nuances, enabling you to align your strategies for optimal results. Adhering to our preset guidelines as defined in the best practices helps maintain high-quality standards in terms of product, service, and processes by minimizing errors. This ensures your sourcing function stays always ahead in every decision it takes.

Identification of supplier KPIs and SLAs:

We provide a comprehensive understanding of key performance indicators (KPIs) crucial for assessing the effectiveness of P2P solutions offered by different vendors. In addition, our experts guide you in drafting service-level agreements (SLAs) that align with your objectives and hold service providers accountable.

Stay up to date with category Updates:

Stay ahead of the curve with our market intelligence. We monitor the constantly evolving landscape of the P2P solutions market, keeping track of the latest developments and innovations in this category. Our insights help you make informed decisions and seamlessly adapt to industry shifts. With the aid of SpendEdge, you can access real-time supply-side insights to instantly remedy any supply chain vulnerabilities.

What are the common procure-to-pay challenges?

The procure-to-pay cycle is divided into several stages. These will usually involve a range of workers using a number of platforms from different departments inside the company, such as finance and procurement. Participants in procure-to-pay may have goals and agendas that are at odds with one another. These traits may lead to a number of problems, such as

  • a lack of reliable data across the whole procure-to-pay cycle
  • to the likelihood of mistakes due to manual operations.

Businesses must try automating their procure-to-pay procedures in an effort to increase intelligence, efficiency, and visibility.

Success story

A global consumer packaged goods company headquartered in the US reached out to SpendEdge with help regarding their P2P process. The client had been using the P2P software of a vendor for several years. However, they felt the solution being offered was dated and there could be more useful tools available in the market. Since the contract was due for renewal, the client wanted to understand the latest innovations and features of P2P software of other vendors and the pricing for the same.

Our SpendEdge experts conducted an analysis of the features of various P2P software available in the market. The features, cost, and support provided for each software were benchmarked. In addition, the cost of the software from different vendors was provided to the client. Also, the analysts provided supplier-specific negotiation levers for the top 3 recommended suppliers. The cost and feature benchmarking helped the client to narrow down on a small set of suppliers who were invited to the RFx stage. Eventually, the client selected the product from one of the suppliers recommended by SpendEdge. In addition, the negotiation levers provided were used to create a favourable agreement.

 
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Conclusion

Procure to Pay (P2P) is a vital process encompassing various stages from procurement to payment, ensuring efficient management of vendor relationships and financial transactions. This streamlined process involves creating purchase requisitions (PR), generating purchase orders (PO), receiving goods, matching invoices, and processing payments, all aimed at enhancing cost control, transparency, and efficiency. An efficient P2P process offers several benefits, including the creation of strong supplier relationships, increased efficiency and visibility of supply chains, protection against fraud, and enhanced cost savings. Moreover, understanding the components and challenges of the procure-to-pay cycle is essential for businesses to implement effective strategies and solutions. Through the utilization of Procure-to-Pay Software and eProcurement tools, companies can streamline their operations, mitigate risks, and optimize their procurement processes. By identifying industry best practices, setting clear Terms of Reference (TOR) and Statements of Work (SOW), and leveraging supplier intelligence, organizations can navigate through challenges and achieve success in their procurement endeavors. Overall, a well-executed Procure-to-Pay Process empowers businesses to make informed decisions, reduce manual errors, and drive sustainable growth.

Author’s Details

George Mathew

Associate Vice President, Sourcing and Procurement Intelligence

George is a procurement specialist at Infiniti Research and provides advisory services to clients across the pharmaceutical, CPG & FMCG, energy, and automotive sectors. He specializes in the procurement areas of industry benchmarking, cost modeling, rate card benchmarking, negotiation advisory, and supplier intelligence.

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Frequently asked questions

The procure-to-pay process, or P2P, is a streamlined workflow that encompasses procurement, purchase requisition, order creation, receipt, invoice reconciliation, and payment, ensuring efficient procurement and vendor payment management.

Three-way matching in P2P is a process that involves comparing three key documents - the purchase order, the goods receipt, and the supplier invoice - to ensure that the details such as quantities, prices, and terms match before approving the invoice for payment. This helps prevent errors, fraud, and discrepancies in payments.

Organizations may face challenges such as resistance to change from employees, integration issues with existing systems, data accuracy and quality concerns, lack of stakeholder alignment, and ensuring compliance with internal policies and external regulations. Overcoming these challenges requires effective communication, training, stakeholder engagement, and careful planning during the implementation process.

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