What is the Role of Facilities Management?
Maintaining and managing the functionality, efficiency, and comfort of the space within which people, processes, and technology must work together for a successful company is a crucial and unparalleled responsibility. Facilities management (FM) is the combination of tools, services, and expertise required to support the sustainability and efficacy of the infrastructure and real estate that employees interact with in a business. The importance of this discipline, and its role in providing unencumbered support to core business operations, processes, and people has become increasingly evident in recent years as hygiene, cleanliness, safety, sustainability standards have risen.
Identifying, assessing, and understanding the transformational impact of COVID-19 on facilities management is crucial to efficiently approach the post-COVID era and maintain operations successfully. To learn more, register for our upcoming webinar here.
Since the advent of the COVID-19 pandemic, facilities management has witnessed a significant shift in expectations and necessary operations. Once companies moved to remote work set-ups the duties and responsibilities of facility managers changed drastically. However, as businesses aim to restore in-office work, the role of facility management will transform yet again to adapt to the new era. Most organizations will create hybrid workspaces, and allow employees to choose between remote and in-office work, and facility managers will need to plan, strategize, and deliver according to new needs and keep pace with the new organizational structure and infrastructure.
What is the Impact of COVID-19 on Facilities Management?
Changing Costs: With a combination of in-office and remote work set-ups, facility managers will experience dramatic shifts in the cost differences. For instance, reduced need and focus on hardware and infrastructure maintenance will lead to reduced costs, while a rising need for regular sanitization, and higher demand for cleaning will boost costs in that department.
The COVID-19 pandemic has changed business in various ways and companies must prepare for the upcoming shifts in the role of facilities management as organizations enter the post-COVID era. Register for our upcoming webinar to gain further insight.
New Hygiene Needs: The most significant role of facilities management has taken a turn due to the pandemic, and the requirements for managers have changed significantly. With the widespread and highly contagious nature of the virus, companies will need to invest more time, resources, and finances into routinely cleaning all work spaces and equipment, and meet new hygiene policies.
Resource Management: Due to the shift from in-office work spaces to remote work, facilities management has encountered a shift in resource requirements. Utilizing data and analytics to determine, allocate, and maintain equipment and resources will become increasingly necessary with the rising popularity of hybrid work spaces and the availability of remote work options.
Different Timelines: While regular maintenance, scheduling, sanitization, and cleaning remain a significant focus of facilities management, timelines for the same may have changed substantially. As government and local policies change to stipulate new hygiene and sanitization standards, facility managers must alter their timelines and schedules to account for new rules and changes.
Adjusting to the new expectations, policies, and requirements of the post-COVID era will be a challenge for facility managers, and companies must support them in their attempt to modify operations accordingly. Learn how your company can help operations by attending our upcoming webinar.